Welcome Guest, you are in: Login

AWSOM Newspaper Archive Help

RSS RSS

Navigation





Back to the archive






Search the wiki
»

PoweredBy

Troubleshooting - Forgotten Passwords

RSS
Modified on 2011/02/22 10:55 by Administrator Categorized as Help
When a subscriber forgets their password, often they can reset it themselves. The first line of contact for the subscriber is the newspaper; this contact information is found on the About Me page.

Subscriber Login Status What to Do
Subscriber is already logged in
  • Subscriber can go to the Your Account page and click on Change Password.
  • The subscriber will receive an email to reset their password.
Subscriber is not logged in
  • From the login page, click on the I forgot how to log in button.
  • The subscriber can then contact their newspaper administrator to have their password reset.
  • The subscriber will receive an email to reset their password.
Subscriber is logged in and cannot reset password
  • Return to the login page and click on the I forgot how to log in button to retrieve their newspaper administrator contact information
  • The subscriber will receive an email to reset their password.

ScrewTurn Wiki version 3.0.4.560. Some of the icons created by FamFamFam.